Service Excellence for All

Service agreements

Experience peace of mind with our comprehensive service agreements designed to enhance the availability and performance of your machines engaged in serial production. Choose from a range of coverage options, including preventive maintenance, service packages with pre-paid labor, and even resident engineers stationed on-site. Our commitment to technical onsite support ensures faster response times and efficient issue recovery. Trust in our connected services to allow you to focus on your core business activities with confidence, knowing that your machinery is in capable hands.

Elevate the reliability and performance of your machines in serial production with our tailored service agreements. Offering a spectrum of coverage options, from routine (preventive) maintenance to service packages featuring pre-paid labor and resident engineers on-site, we cater to diverse needs. Rely on our technical onsite support, ensuring prompt response times and effective issue recovery. Our connected services are geared towards providing you with the assurance to concentrate on your business, secure in the knowledge that your machines are backed by top-notch support and services.

miniature acoustic assembly

Medical industry

We successfully relocated approximately 10 production lines of miniature acoustic components for a medical assembly production customer. The projects, totaling over 10 million EUR, involved moving the facility from the Netherlands to Poland and later from Poland to Southeast Asia. Each relocation spanned over two years and required a well-coordinated program, led by a project team of engineers. The process, including setting up a cleanroom floor, took 2 to 3 months per production line. The production lines had varying technical levels, and close communication with the machine supplier was crucial for success. While the move from Europe to Asia was facilitated by equipment familiarity, adapting to new on-site conditions posed additional challenges. Despite difficulties, each relocation was ultimately successful.

LED headlight assembly

Automotive industry

A 25-meter automated LED headlamp module assembly line, valued at 5 million EUR, was established for an automotive customer. With over 30 workstations, the line aimed for continuous 24/7 uptime, operating with a cycle time under 20 seconds. The complex equipment setup, guided by custom vision software and algorithms, faced challenges during initial startup, particularly with software handling exceptions. Routine Site Acceptance Test (SAT) activities were conducted alongside production start, fostering collaboration between the supplier and end-user. Dedicated on-site support, including 24/7 assistance, successfully resolved issues. The assembly line is now operational, thanks to the diligent efforts of the on-site team, marking the project as a success.

IMAGER ASSEMBLY

We took part in the delivery of fully automatic assembly lines for Tier1 automotive supplier where multiple variants of car cameras (imagers) are built. The plural applies as there were two lines delivered of a setup very similar to each other. At glance the project was supposed to hire only limited amount of our resources, just a few PLC programmers but as we’ve swiftly proven our skills and capacities then we were entitled and able to bring on the floor more than a dozen of employees of several disciplines besides the programmers like robot programmers, fitter, electric hardware engineers and system integrators. We went thru several project phases from commissioning of the equipment built externally thru debugging of the design flaws, programming of controls devices and FAT down to equipment decommissioning and relocation to its final location and SAT attempts. All these done successfully twice over three quarters of the year.