Service Excellence for All

Maintenance and repairs

Checking and diagnosing processes are integral to our approach in understanding the intricacies of robot products and systems. This in-depth examination provides valuable insights that are essential for maintaining the optimal functioning of these systems. By thoroughly analyzing each component, we are able to identify potential issues before they escalate, ensuring a proactive approach to system management. This process is not only about problem detection but also about understanding the overall health and performance of the robotic systems, enabling us to make informed decisions for their upkeep.

Preventive maintenance forms the cornerstone of our strategy to minimize the risks of failure and reduce the wear on parts. Recognizing the importance of the equipment’s lifecycle, we offer tailored maintenance solutions as part of our service agreement. These customized plans are designed to boost the reliability and uptime of your production equipment. By regularly servicing and maintaining these machines, we help in prolonging their operational life and ensuring they perform efficiently. This approach is key to avoiding unplanned downtimes and maintaining continuous production flow.

miniature acoustic assembly

Medical industry

We successfully relocated approximately 10 production lines of miniature acoustic components for a medical assembly production customer. The projects, totaling over 10 million EUR, involved moving the facility from the Netherlands to Poland and later from Poland to Southeast Asia. Each relocation spanned over two years and required a well-coordinated program, led by a project team of engineers. The process, including setting up a cleanroom floor, took 2 to 3 months per production line. The production lines had varying technical levels, and close communication with the machine supplier was crucial for success. While the move from Europe to Asia was facilitated by equipment familiarity, adapting to new on-site conditions posed additional challenges. Despite difficulties, each relocation was ultimately successful.

LED headlight assembly

Automotive industry

A 25-meter automated LED headlamp module assembly line, valued at 5 million EUR, was established for an automotive customer. With over 30 workstations, the line aimed for continuous 24/7 uptime, operating with a cycle time under 20 seconds. The complex equipment setup, guided by custom vision software and algorithms, faced challenges during initial startup, particularly with software handling exceptions. Routine Site Acceptance Test (SAT) activities were conducted alongside production start, fostering collaboration between the supplier and end-user. Dedicated on-site support, including 24/7 assistance, successfully resolved issues. The assembly line is now operational, thanks to the diligent efforts of the on-site team, marking the project as a success.

IMAGER ASSEMBLY

We took part in the delivery of fully automatic assembly lines for Tier1 automotive supplier where multiple variants of car cameras (imagers) are built. The plural applies as there were two lines delivered of a setup very similar to each other. At glance the project was supposed to hire only limited amount of our resources, just a few PLC programmers but as we’ve swiftly proven our skills and capacities then we were entitled and able to bring on the floor more than a dozen of employees of several disciplines besides the programmers like robot programmers, fitter, electric hardware engineers and system integrators. We went thru several project phases from commissioning of the equipment built externally thru debugging of the design flaws, programming of controls devices and FAT down to equipment decommissioning and relocation to its final location and SAT attempts. All these done successfully twice over three quarters of the year.